Trends in Financial Services Marketing
Customers’ expectations of companies have steadily risen as technology upends traditional engagementstandards, thereby raising the bar for marketers to foster…
Hyper-personalisation : a Game Changer for Financial Services in India
Customer expectations have changed dramatically since the advent of digital giants like Amazon and Google. These innovators bring an innate…
HR Analytics in Financial Services
The expectations of and demands on human resources (HR) professionals within financial services have changed significantly in the past decade,…
The Business Case for Recognition
Employee recognition is more than an HR program—it has a profound impact on an organization’s workplace culture and bottom line.…
3 Challenges in Cross Border Hiring
Whether it’s a merger and acquisition or larger carve-out, managing the deal domestically is time-consuming. However, when the transaction crosses…
Including your Firstline workforce in your digital transformation
In a successful digital transformation, every employee must be completely on board, from executives to Firstline Workers, i.e. those workers…
Finance Managers Hate These 7 Things About Spreadsheets
The Trouble with Spreadsheets No one ever said spreadsheets were a great way to run a business. In one of…
How to Conduct Better Financial Forecasting with the Supply Chain
The Evolution from Purchasing to Procurement While challenges remain, in general the procurement process has become more aligned with most…
Total Experience: Your Guide to Delivering a Unified Customer and Employee Experience.
Why We Need to Talk About Total Experience Despite the best efforts of nearly every corporation to change, silos are…
Guide to More Effective Team Collaboration and Communications
Mobility, the speed of communications and employee demographics have changed the business landscape. Today’s market environment is always moving, continuously…
Talent Magnets: 6 Essential Aspects of Workplace Culture
All around the world, corporations are investing significant resources to improve workplace culture with mixed results. How about you? Are…
Achieving Data Excellence in Financial Information Management
Financial institutions have accumulated large quantities of valuable data and metadata, but the levels of maturity in terms of how…