Change is a constant for financial services organizations
Address customer demand for digital experiences
The digital era has significantly changed the way financial firms interact with customers. To meet escalating expectations, financial organizations must offer exceptional customer expe- riences that incorporate capabilities like mobile and internet access, automated payments, faster insurance claim process-ing, and customized product and pricing models.
This digital disruption presents business growth opportuni- ties for organizations that can adapt rapidly. Financial firms are responding to this disruption in several ways: 47% plan to improve their customer experience, 33% plan to launch new products or services, and 29% expect to expand into new markets or regions.1
Digital success requires modern technologies
Hybrid cloud and container technologies are essential for success in the digital era. Accordingly, 43% of financial firms say they currently use a hybrid cloud, and 46% more are planning to implement one within two years.1 By 2023, nearly 9 out 10 financial firms will be using a hybrid cloud model.
Even so, the cloud and container platforms you choose can greatly impact the effectiveness of your IT and business opera-tions. The right combination of enterprise open source technol-ogies can help you overcome these challenges and become a successful disruptor in your industry segment.
Included in this Contents
- Banking industry overview and customer success stories
- Insurance industry overview and customer success stories
- Insurance industry overview and customer success stories
- Payments industry overview and customer success stories
- Capital markets and wealth management industry overview and customer
success stories
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