Building Student-Centric, Digital-First Campus Experiences in Higher Education

Increase Student Satisfaction, Enhance Operational Efficiencies, and Boost Alumni Engagement

Feeling pressure to transform the student experience? You’re not alone!

Research shows that students are yearning for a more modern digital experience. This includes not only high-quality online and hybrid learning experiences but also digital experiences related to course registration and enrollment, academic and career services, and campus life, among others.

IDC is increasingly seeing institutions turn to IT modernization to meet these demands. However, while academic instutions are focusing on making these changes they face significant roadblocks such as ensuring financial sustainability and preparing for emerging technologies such as GenAI, while navigating staffing capacity challenges across the institution.

Jump into this report to learn how a student-centric, digital-first experience can increase student satisfaction, enhance operational efficiencies, boost alumni engagement and more:

• Explore which experiences are prioritized by younger, digitally native generations
• Discover opportunities to leverage existing data to create tailored services
• Explore the ways institutions invest in emerging technologies, including GenAI, for efficiency and personalized learning experiences

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