Where AI and Marketing Collide: 2024 CX Predictions

Explore the macro trends shaping the customer experience revolution. This year, the focus is on AI and how it’s fueling emerging trends in the CX space.

While AI has incredible potential, it’s not a silver bullet. In this report, uncover the multifaceted ways AI is being used to facilitate exciting new marketing capabilities.

The key lies in understanding how to harness AI’s power, in conjunction with human expertise, to deliver real long-term value.

Included in this report:

• In-depth exploration of emerging AI-driven trends for 2024
• Consumer and brand perspectives on each trend
• Actionable strategies for brands to capitalize on the evolving landscape

Learn how brands can use AI to supercharge customer engagement capabilities and deliver exceptional CX in the year ahead.

Get the report

Please enable JavaScript in your browser to complete this form.

Email *

Select Country…Select Country…United StatesCanadaAfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua And BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia And HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (keeling) IslandsColombiaComorosCongoCongo, The Democratic Republic Of TheCook IslandsCosta RicaCote D'ivoireCroatiaCubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEast TimorEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuineaGuinea-bissauGuyanaHaitiHeard Island And Mcdonald IslandsHoly See (vatican City State)HondurasHong KongHungaryIcelandIndiaIndonesiaIran, Islamic Republic OfIraqIrelandIsraelItalyJamaicaJapanJordanKazakstanKenyaKiribatiKorea,SouthKosovoKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacauMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia, Federated States OfMoldovaMonacoMongoliaMontserratMontenegroMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorwayOmanPakistanPalauPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarReunionRomaniaRussian FederationRwandaSaint HelenaSaint Kitts And NevisSaint LuciaSaint Pierre And MiquelonSaint Vincent And The GrenadinesSamoaSan MarinoSao Tome And PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia And The South Sandwich IslandsSpainSri LankaSudanSurinameSvalbard And Jan MayenSwazilandSwedenSwitzerlandSyrian Arab RepublicTaiwan, Province Of ChinaTajikistanTanzania, United Republic OfThailandTogoTokelauTongaTrinidad And TobagoTunisiaTurkeyTurkmenistanTurks And Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited States Minor Outlying IslandsUruguayUzbekistanVanuatuVenezuelaViet NamVirgin Islands, BritishVirgin Islands, U.s.Wallis And FutunaWestern SaharaYemenZambiaZimbabwe

First Name *

Last Name *

Job Title

Company *

Phone *

Select Org Size… *Select Org Size…1 to 100 employees101 to 200 employees201 to 500 employees501 to 2,000 employees2,001 to 5,000 employees5,000 to 10,000 employees10,001 to 50,000 employeesMore than 50,000

Checkboxes *

• Keep me updated! I would like to receive communications on the latest trends, news, events and product updates.

Download for Free

By submitting my contact information, I confirm that I have read and agree to the Simpler Media Group, Inc.’s privacy policy, which explains how my personal data is collected, processed and shared.

Resource Sponsored By

A leader in identity, customer data management and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. For more information about Acxiom, please visit www.acxiom.com

Copyright © 2024  Simpler Media Group, Inc. Privacy Policy. Terms of Use.
600 California St, 11th FL, San Francisco CA 94108 USA