Your Blueprint to Generative Answering in Digital Self-Service, Building Next-Gen Experiences

Get real-world advice from 30+ enterprises on how to reduce hallucinations, boost security and design the ultimate generative experience.

When people have questions, they want clear and quick answers from their searches. Traditional digital self-service often leaves them frustrated and turning to your help center, draining resources.

GenAI changes this by delivering accurate, personalized answers directly in search hubs, enhancing the customer experience. Download Coveo’s ebook to discover how this cutting-edge technology revolutionizes digital self-service. Plus, you’ll:

• Gain insights from top enterprises and outpace competitors
• Learn how one company boosted self-service by 20% in six weeks
• Discover ways to reduce hallucinations and boost security 
• Access the “4D” approach for optimal GenAI customer experiences
• Decide if you should  “DIY-or-buy” your GenAI solution
  

Download the ebook and elevate your digital self-service experience!

Download the ebook

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Coveo powers the digital experiences of the world’s most innovative brands, serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage. For more information about Coveo, please visit coveo.com

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