Task management has — and will always be — an important part of workforce productivity. How much workers actually get done largely hinges on how organized and effective companies assign and manage tasks for their employees.
This is why task management solutions continue to be prevalent in just about any consumer-facing industry (i.e., retail, hospitality, healthcare, etc.) Businesses need tools to effectively assign jobs, verify their completion, and ultimately execute on their programs so they can give customers the best experience possible.
That being said, as consumers, technology, and the overall landscape progressively evolves, the pressure for flawless in-store execution is higher than ever. To engage modern shoppers, companies must adapt quickly and execute their programs without a hitch.
But the reality is that most of the task management solutions simply don’t have the capabilities that allow teams to do all that. Legacy systems and point solutions typically function in silos and don’t allow for smooth communication at the frontline. What’s more, many of these systems don’t have the ability to connect the dots between various areas of the organization.
Suffice it to say that good task management in and of itself isn’t enough. To truly empower your workforce to execute quickly and efficiently, you must level up your task management system by integrating it with other components of the business — including communication, training, and shift management.
In other words, if you want to compete in today’s landscape, you need to have all your frontline solutions (including task management) under a single pane of glass. This doesn’t simply mean having a website with portal links. A single pane of glass goes beyond that. It doesn’t compile a hodgepodge of apps; rather, it functions as a platform where all the pieces work together.
Doing so will help you achieve true Workforce Orchestration, a state in which your frontline employees are able to do their best work because all the necessary tools are accessible in one interface.
WorkJam is the only solution that can help you do just that.
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