As an industry leader, you are well aware of the forces driving change across financial services (FinServ). The emergence of disruptive technologies, increasing prominence of trusted-third party providers (TTPs),
and expansion of the FinServ ecosystem are uprooting traditional business models and competitive boundaries. Customers are demanding more control, greater access, and omnichannel personalization. Providers are embracing new ways of thinking and increasing investments in value-added offerings. The regulatory landscape in many parts of the world is accelerating adoption of open standards, open financial-grade application programming interfaces (FAPIs), and consent-based privacy. Meanwhile, cybersecurity risks continue to become more pervasive by the day.

The scale, scope, and pace of this paradigm change, further accelerated by the COVID-19 pandemic, creates new opportunities and risks for FinServ organizations. Digital transformation must move rapidly to improve customer experiences yet avoid disrupting business strategy and operations. Self-managed legacy systems posing greatest security risks must be sunset expeditiously without inhibiting the wider IT change agenda. Digital identity needs to protect access to sensitive resources, applications, and data
while avoiding unnecessary friction for customers. The wider FinServ ecosystem must be flexible enough
to withstand demand- and supply-side shocks yet be sufficiently resilient to mitigate emerging cybersecurity risks. End-to-end digital journeys must continuously evolve to fuel customer acquisition, conversion, and retention while ensuring that customers are in control of their data. Standing still is no longer an option as the entire industry is being reimagined.

This eBook explores how ForgeRock helps organizations unlock the power of digital identity to help their
customers, workforce, trusted third parties (TTPs), partners, and non-human identities safely and simply
access the connected FinServ ecosystem. ForgeRock’s capabilities and continuous track record of delivering value for financial services customers puts us in a unique position to help you:

  • Accelerate digital transformation
  • Drive digital banking adoption
  • Modernize the connected financial services ecosystem

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