For over 30 years, Gruppo Servizi Italia has been meeting the evolving needs of the healthcare sector through a range of integrated solutions including the rental and sterilization of medical equipment and textiles, laundry services, and various clinical engineering services. Production takes place in 56 plants located in Italy, Brazil, Turkey, Morocco, Albania, India and Singapore. Thanks to a multi-service approach, The Servizi Italia Group is now able to provide a wide range of activities, offering a mix of tailor-made products.
The Challenge of Service Continuity in a Changing Environment
Servizi Italia’s operations depend on a complex web of synchronized transactions between the company headquarters and data center in the province of Parma, Northern Italy, and its global network of processing plants and contractors. With hospitals and other critical healthcare providers depending on the timely delivery of key equipment and other provisions, service continuity has always been of mission-critical importance to Servizi Italia’s information and communications technology (ICT) operations. Without sufficient network resilience or cybersecurity, even a minor network failure or security breach could potentially delay a life-saving operation due to the lack of critical sterilized equipment.
Therefore, as the ICT group began a process of digital transformation, adapting its systems to the evolving needs of its customers through the adoption of new cloud and hybrid services, the company was especially concerned with the potential performance and security implications…..
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