The purpose of this document is to examine how the temporary staffing market has been impacted throughout the coronavirus pandemic, and to acknowledge how businesses are using temporary staffing to outmaneuver uncertainty.

Drawing upon expert industry research, unique Syft datasets and Indeed’s unrivalled job market data – we will study the temporary staffing market pre, during and post- COVID-19. This research will highlight
how national businesses are adopting new processes, technologies and mindsets in order to prosper and gain a competitive advantage during times of uncertainty.

The Workforce solutions ecosystem A business ecosystem is made up of a community of components (products and services) that interact and compete with one another.

Workforce Solutions are third-party products and services relating to the “sourcing, engagement and
development of employed and non-employed (including contingent) workers. Workforce Solutions include the Staffing Industry, Talent Acquisition Technology, Process Outsourcing, Payrolling/Compliance, Direct Work Engagement and Other Workforce Solutions.” Syft sits within the contingency and temporary
part of the ecosystem, allowing businesses to do temporary and seasonal hiring.

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