Human resources professionals are front and center in the companies they serve, using technology and employee centric practices to contribute strategically.
For a second year in a row, 80 percent of HR leaders at small and medium-sized businesses (SMBs) feel their department has a voice when it comes to overall company strategy.
How do they do it? According to the 2018 Paychex Pulse of HR Survey, the second of its kind, HR professionals are doubling down on their commitment to a strategic mindset, data-driven decision making, and a focus on employee productivity, all in the service of succeeding in a tightening labor market.
Strategy Reigns as Admin Work Wanes
Asked to identify their primary role, the top choice cited by HR leaders at SMBs was “strategic partner.” The job was seen as primarily administrative by only 12 percent of respondents — a slight decrease from 2017.
How Would You Best Describe Your Role in the Organization?
Strategic partner: I provide valuable insights to the leadership team that influences company decisions. (24%)
Results-oriented: I’ve implemented programs that help us attract great candidates and retain our best employees. (22%)
Compliance-focused: I spend a lot of time researching the right way to handle employee issues to make sure the business is protected. (17%)
Process-savvy: I’ve implemented process improvements that make work easier for my employees and me.
(14%)
Administrative and transactional: My job consists of mostly paperwork and data entry. (12%)
Data cruncher: I analyze employee data to drive business insights and offer an elevated view of our workspace. (11%)
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