As we enter the age of artificial intelligence (AI) this technology wave has brought forth tools that promise significant changes and dreams of improvements in the human resources (HR) profession. However, with any new technology, there is an unfortunate era of snake oil and charlatans that will capitalise on the hype.
As an HR professional, it is mission-critical to ensure your HR tech vendor’s AI system is trustworthy, transparent, and customisable to meet your organisation’s needs. Beyond that, in the US (or United States), the FTC is already monitoring this, and the EEOC has been on the road to educating HR teams,
but regulation, rule-making, and even industry standards take time. Before guidance can come into place, we are on our own to understand the market.
Some providers in the market are trying to do good in this space, and as you go through selection, it’s a matter of filtering the signal from the noise. One Model, for instance, has been developing the OneAI AI/ML platform from ethical design principles since our founding. That decision is paying off now for our customers as regulations are on the horizon.
We have always been involved in educating the market on what to look for in AI-powered technology and helping HR teams fight back against the hype. We’ve got a business imperative to help folk learn how to select well-built systems, but we are passionate about this work because supporting HR teams and protecting employees is the right thing to do.
We have developed this white paper with a focus on what questions to ask your vendor to avoid the hype. We hope this acts as a primer to help educate buyers on AI and Machine learning in HR technologies and that this document will empower you to ask questions and arm you in your selection as you head out into this new world of AI systems.
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